Thousands of North Texans trust HealthBridge to help them care for their loved ones. When we ask them why they choose HealthBridge, here's what they say:
1. No Hourly Minimum
Some people just don't need 4 hours of care. We believe that our clients should have the care they need, when they want it.
We put the client at the center of all of our decision making.
Sometimes people need care twenty four hours a day. But when they don't, they want their care to be flexible.
2. Highly Experienced Certified Nursing Assistant Staff
It's important that caregivers are trained and experienced. Even if all your loved one needs is companionship, it's important that her caregivers have been down this road before.
Here at HealthBridge, we require caregivers to have at least two years experience in the home, before we'll hire them. They need to
3. Simple Pricing
We think caregiving should be straightforward. That's why we don't play games with our pricing. We charge one simple price for each hour of caregiving we provide.
You'll never be surprised by surcharges for nights or weekends. And, you'll be able to budget for caregiving in a simple, straightforward way.
4. Money Back Guarantee
We think you're going to love your caregiver. In fact, we guarantee it.
If you're ever dissatisfied with the care you've received, just let us know. We won't charge you for it.
How can we do this? It works because of trust. We trust our caregivers to do well and we trust our clients to give us their honest feedback.
5. Availability 24 / 7
Whether you have planned in advance for home health care or face a crisis and need an immediate solution, we are available to you when you need us, where you need us. Our staff can be reached all day and night, all week, every day of the year, including holidays. And we have the resources to provide you with care, no matter what. For example, if your nurse is sick, you won’t go without the services you require—we can send in a back-up at a moment’s notice.
6. Compassion
We understand that there is often emotional, physical and financial stress associated with using home health care. Our clinical professionals, home health aides and office staff are fully aware that you need your questions answered and your medical needs attended to. They also know it’s important to do so in a manner that makes you comfortable and helps you or your loved one live the best life possible.
7. Client Happiness
In our opinion, happy clients make the world go round. In fact, you could say that making sure our clients are happy is central to our business strategy. After all, "service to the client above all else" is our first core value.
Since the vast majority of our new clients come from referrals, we like to think we're keeping our current clients quite happy indeed.
8. Services
You wouldn't want to have to change caregivers or services just because your loved one's needs have changed, right?
Since we only hire certified nursing assistants with at least two years of in-home care experience, we can be confident that our caregivers can handle whatever comes up.
From companionship to g-tube feeding assistance, from help with grocery shopping to specialized Alzheimer's care plans, all of our caregivers can do all of our services.
9. Experience
We're helped literally thousands of people take care of their loved ones. The most fulfilling part of being a HealthBridge caregiver is knowing that you will have such a great impact.
Our management team has been leading healthcare teams for decades. So, you can rest assured the direction of the company is focused on your loved one.
Since we require our caregivers to have such extensive experience, you can rest assured that your loved one isn't their very first assignment (it's probably not their 100th either :)
10. Personalization
We used to care for a man in Dallas who asked us to wear green scrubs, park across the street, and ring the doorbell three times before coming inside.
And, his request was written word for word down in his plan of care. Every time his green scrub clad caregiver arrived, she parked across the street and rang the bell three times - with enthusiasm!
The point is, all of our needs (and wants) are unique. We respect that. It's important to us that we understand the little things that make your loved one happy as well as the technical and specific requirements of her care.
The very first step in your loved one's care is a sit down meeting with a HealthBridge Vice President to assess their needs. We will collaborate with your family to create the plan of care that is as unique as your loved one.